Our Store Policies

SHIPPING & ASSEMBLY

•Free Shipping & Assembly to All the cities in UAE.

•Free Shipping & Assembly to Riyadh city in KSA.

•Paid Shipping & Assembly to any other city in KSA.

•Paid  Worldwide Shipping.

Any delivery dates are estimates and delivery time is not guaranteed. Delays that may occur for any reason at the Customs Department of the destination country are completely out of BAKRI’s control.

-Furniture orders shipped internationally may be subject to custom duties, clearance fees as determined by the destination country. The actual amount, if any, is only determined once the package reaches the customs office of the country of destination for inspection. This is not an additional charge from BAKRI’S but from the customs office of the country of destination. The recipient of the shipment must comply with all laws and regulations of the destination country and will be responsible for any additional charges such as custom duties, clearance fees and/or sales tax.

-International furniture orders, you may be requested to submit specific documents for shipping purposes. This is required by customs for large-scale pieces.

RETURN & REFUND

For an exchange or refund, you can return your products within 5 days, Simply return the unopened items and please return them with proof of purchase.

What you will need to do

  1. Contact us by any of the communication channels. (link to contacts)

  2. Provide us with your receipt.

  3. Check original packaging,  required for all returns and exchanges.

  4. Receive your refund.

Possible reasons to reject your refund / return:

•Special customized products.

•Advanced payment & reservation for more than 5 days

•Not in original package.

•Assembled / disassembled items.

•Discounted Items / Limited Edition.


  • Claims for damaged item(s) in shipping must be received within 24 hours of receipt of merchandise. It is essential to submit photographic evidence of the damaged item. Upon submitting the pictures, we will review them and ship out a replacement. If the item is out of stock, then you will be refunded the full amount.

  • All refunds will be done only through the Original Mode of Payment. Please allow for up to 15 working days for the refund transfer to be completed.

  • All costs related to the return of an item are to be borne by the client. We will provide you with special return instructions.

WARRANTY

BAKRI use premium fabrics, natural solid wood, well-known electronic brands, however if any damage occurred to your furniture do not worry, we provide 5 years warranty supported with 5 star after sales maintenance service on all furniture piece does not include human misuse.

COPYRIGHT

This regulates your use of BAKRI website and all material within it. If you do not agree, do not use this site.

  • The information contained in this website has been prepared solely for the purpose of providing information about BAKRI and its business.

  • Copyright © BAKRI. BAKRI® is a registered trademark. All product models registered. All rights reserved.

  • No part of the text or graphics on this site may be reproduced or transmitted in any form or by any means, electronic or mechanical, without permission in writing from BAKRI. However, you are permitted to print or save to your local hard disk one copy of reasonable extracts from the site for your personal use. Requests for permission for copying or use beyond this should be sent to info@bakrifurniture.com.

  • The materials contained within this website are directed at those who access the website from within UAE. Those who access the site from other locations are responsible for compliance with local laws to the extent that they are applicable.

  • Any visitor to the BAKRI website who hyperlinks to any other website is deemed to acknowledge that BAKRI has not reviewed and disclaims responsibility for any information contained in any such site accessed through the hyperlink.

  • Except as specifically stated on this website and general terms of sales, to the fullest extent permitted by law, neither BAKRI nor any of its affiliates, partners, members, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, BAKRI does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of BAKRI, its affiliates, partners, members, employees or other representatives.

SECURE SHOPPING

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number. You may, however, visit our site anonymously.


WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

1- To personalize your experience (your information helps us to better respond to your individual needs).

2- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

3- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

4- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

5- To administer a contest, promotion, survey or other site feature.

6- To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 


DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


PRIVACY POLICY

1- This online privacy policy applies only to information collected through our website and not to information collected offline.

2- All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.


TERMS & CONDITIONS

1- Bakri Furniture Trading LLC maintains the www.bakrifurniture.com Website (“Site”).

2- We accepts payment by Visa or Mastercard debit and credit cards in AED, SAR, for our products.

3- We will not trade with or provide any services to OFAC and sanctioned countries.

4- User is responsible for maintaining the confidentiality of his account.

5- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

6- United Arab of Emirates is our country of domicile.

7- Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

8- If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

9- The cardholder must retain a copy of transaction records and Merchant policies and rules.


YOUR CONSENT

By using our site, you consent to our web site terms.


CHANGES TO OUR TERMS POLICY

If we decide to change our terms policy, we will post those changes on this page.


CONTACTING US

If there are any questions regarding our terms policy, you may contact us.